Sign-in & account
Log in, create an account, reset your password and accept an invitation.
This page covers everything about accessing AquaTrace: logging in, creating a new account, resetting your password and accepting an invitation from your Admin.
Log in
Go to the login page, enter your email address and password, and click Log in. After logging in, you land automatically on the starting page for your role: users with the User role go to their sessions, Reporting users and Admins to the dashboard.
Create an account
New organizations start on the sign-up page. You enter the company name, your name, email address and a password. The user that is created becomes the first Admin of the organization.
Forgot password
Lost your password? Click Forgot password on the login page, enter your email address and request a reset link. You receive an email with a link that is valid for a limited time.
Set a new password
The link from the email brings you to this screen. Choose a new password; a strength meter shows how secure it is. After confirming, you can log in again.
Accept an invitation
When an Admin invites you, you receive an email with an invitation link. On the invitation screen, you see your organization and who invited you. You set your name and password and are immediately ready to get started.
Two-step verification and Google or Microsoft
You can sign in with your Google or Microsoft account instead of a password. If two-step verification is turned on for your account, you enter a 6-digit code after your password. Read how this works in Sign-in security.