Skip to content
AquaTrace
Documentation overview

Users

Invite team members, assign roles and buildings, and manage who has access to what.

Who can do this? Administrators.

Via Users in the admin menu, you invite colleagues, assign roles and determine who has access to which buildings.

The management screen with all users, their role and status.
The user management screen.

Roles

AquaTrace has three roles, each with its own set of tasks:

  • User — records measurements and views their own sessions.
  • Reporting — views the dashboard, reports and sessions.
  • Admin — has full access, including settings, users, thresholds and billing.

Inviting someone

Click Invite user, enter the email address, choose a role and the buildings the person will have access to. The invitee receives an email with a link to accept the invitation and set their password. For pending invitations, you can resend the email.

The form to invite a user, with email address, role and buildings.
Invite a user with a role and the right buildings.

Access per building

You can restrict a user to one or more buildings. For example, a user then only sees the location where they work. Administrators keep access to the entire organization.

Managing users

From the overview you update names and roles, change building access, and deactivate or reactivate users. A deactivated user can no longer log in, but their historical measurements are kept. Deactivating is temporary: the user still counts toward your subscription.

Is an account no longer needed? Delete the user. Access ends immediately and the user no longer counts toward your subscription. Measurements they entered stay, under their name. Inviting the same email address again within 30 days restores the account; after that the account is permanently anonymised.

Resetting two-step verification

Has someone lost their phone and their recovery codes? In the user overview, you see in the Two-step column who has set up two-step verification. Choose Reset two-step verification for that user. The user is signed out everywhere, and their authenticator app, email codes and recovery codes are removed. We email the user to let them know.

If your organization requires two-step verification, the user must set it up again at their next sign-in.

Ready to get started?

Try AquaTrace free for 14 days. No credit card required.